Sessions

John Spence: Keynote

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Building an Accountability Culture

One of the major factors that inhibits the growth and success of many businesses is the inability to “Execute to plan” and create a culture of accountability throughout the organization. In this session John Spence will clearly outline the specific steps necessary to create an organization of disciplined execution that is able to reliably set and achieve key business goals. (more…)

Scott Tillesen: Presentation

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Understanding Financial Statements for Non-Financial Managers

The evaluation of Financial Statements is critical to the successful ownership or operation of a business. Scott Tillesen will provide attendees with a solid fundamental understanding of an income statement, a balance sheet, and basic ratios used in financial statement analysis. Scott will also walk you through an approach to break-even analysis that builds on the financial statement teachings. (more…)

Billy McLaughlin: Keynote

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The Road to Reinvention

Billy McLaughlin’s music will entertain you. His talk will make you think. And his story will inspire you by answering the question: “what do you do when what used to work just doesn’t work anymore?”

Billy is the walking, talking, music-making example of the “impossible” giving way to persistence, innovation, discipline and creativity. Unwilling to lose his award-winning career to an incurable disorder, Billy shares how achieving profound change simply requires clarity of purpose, commitment to mission and celebrating each step on the path to achieving your goals.

David Meerman Scott

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Grow Your Business Now

Times have changed. Size and scale are no longer a decisive advantage. What counts today is speed and agility. While your competitors scramble to adjust, you can seize the initiative, open new channels, and grow your brand.

In this dynamic, entertaining and informative session from best-selling author and speaker David Meerman Scott, you will learn how to instantly engage your market, connect with customers in real-time, and create the products and services that grow business right now.

Greg Crabtree: Keynote

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Growing with Profitability –

Building a Great Business in a Slow Growth Economy

Think of business profit in terms of physics: You can spend more than you make only for a limited time before gravity takes over and you find yourself in a crater of debt. While this analysis seems like common sense, many business owners continue to confuse revenue with profit; and, after market based wages are paid, investors are paid off, and taxes are accounted for, among other expenses, their expected profit is often not enough to cover their own salary — much less a return on investment for themselves. (more…)

John Christophersen: Service Manager Bootcamp Session

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Business and Performance Metrics for Service Managers

In this session you will learn industry standards for the major business and performance metrics for Service Managers. This session is designed to help you understand revenue opportunities and cost considerations in order to maximize the profitability from your company’s Service Department.

You will learn how to increase your technician’s utilization rate to 75%. We will also discuss job descriptions, service compensation plans, incentives, measuring performance, and more. (more…)

John Warrillow: Keynote

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How to Create A Business That can Thrive Without You


The cruel irony of starting and growing a business is that at some point, it starts to own you. With clients asking for your personal involvement at all hours of the day and employees in constant need of your direction and supervision, running a business can turn out to be more like a trap than a pathway to freedom.

The solution is to get your business running on autopilot. In this engaging and interactive session you’ll learn how to design a profitable, automated, efficient business that you’ll enjoy reaping the rewards from today, plus much more: (more…)

John Warrillow: Workshop

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Built to Sell – Build Your Business for Maximum Value


They say life is decided in a matter of moments and nowhere could that be more true than when you’re selling your business.

Do it right and your baby could be worth a fortune. Fumble a key meeting and you could leave tens of thousands, if not hundreds of thousands, of dollars on the table. Every win – and every mistake – is amplified tenfold.

With these stakes in mind, plan to attend John Warrillow’s workshop “Built to Sell”. (more…)

John Christophersen: Thursday Session

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How the Other Side Lives –

What We can Learn from PC Resellers & Service Providers

In this session you will get a field report from behind enemy lines. John Christophersen is the former long-time owner of MacSpecialist in Villa Park, IL. In early 2007 he sold his business and embarked on a career as a business consultant, helping other companies improve their sales systems and grow their businesses through recurring revenue managed services offerings.

When John left MacSpecialist the margin proposition skewed heavily in the Apple Reseller’s favor. But things have changed dramatically. The recurring revenue model affords many PC Resellers gross profits unheard of on our side. (more…)

Bob Phibbs: Keynote

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Visual Merchandising for Sales

Displays are your silent salesperson, from the intriguing windows to the impulse items at the counter. Great visual merchandising skills are the foundation of a healthy business.

Let retail motivational speaker Bob Phibbs show why, as the economy has struggled, stacks of merchandise are doing anything but flying out the doors. (more…)

John Jantsch: Keynote

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 Making Work Worth It


The small-business guru behind Duct Tape Marketing and The Referral Engine teaches readers how to establish lasting commitment in their employees, customers, and businesses.

Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm? (more…)

John Jantsch: Workshop

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Building Your Total Online Presence


There are many moving parts involved in marketing and the online elements increase in importance with each passing day.

But, marketing is a system, and to effectively operate this system you must assemble and integrate each of the important parts into something that looks like the whole. (more…)