Andrew Penny

Andrew Penny, President, Kingsford Consulting Ltd, has been helping small and medium businesses grow for over 15 years. He has worked with hundreds of companies and interviewed thousands of business owners – providing common sense, practical advice on how to grow. He is particularly passionate about challenging markets and finding game changing approaches to win unfair advantages. Andrew sees the SMB market as the backbone of the economy and is always excited about opportunities to help small business owners grow. He has worked in just about every vertical market including the B2C market where he advised LightSpeed Retail through their recent 30M expansion. Prior to consulting, Andrew spent many years in IT, as a VP in Business Development and Sales. During his time at Mitel, he directed the sales and marketing activities for US, Canadian, European, and Asian markets. As one of the earliest members of the Bell Mobility team, he introduced mobile phones to Eastern Canada....

read more

John Jantsch

John Jantsch has been called the World’s Most Practical Small Business Expert for consistently delivering real-world, proven small business marketing ideas and strategies. John Jantsch is a marketing consultant, speaker and best selling author Duct Tape Marketing, The Commitment Engine and The Referral Engine . He is the creator of the Duct Tape Marketing System and Duct Tape Marketing Consulting Network that trains and licenses small business marketing consultants around the world. His blog was chosen as a Forbes favorite for marketing and small business and his podcast, a top ten marketing show on iTunes, was called a “must listen” by Fast Company magazine. He is the featured marketing contributor to American Express OPENForum and is a popular presenter of workshop and webinars for organizations such as American Express, Intuit, Verizon, HP, and Citrix. His practical take on small business is often cited as a resource in publications such as the Wall St. Journal, New York Times, and CNNMoney....

read more

Graham Birkenhead

Graham Birkenhead, Partner, Kingsford Consulting Ltd, brings an exciting mix of management and consultancy skills built from over 25 years experience. One of his keys to success is his ability to inspire business owners to take control of their businesses while showing them how to organize and drive that business to new growth. He has built his extensive expertise in strategy, organizational structure, and lean continuous improvement through a wide variety of channels: Prior to joining the Kingsford Team he ran a business transformation consultancy, worked as an executive recruiter, and was a military engineer in the UK. He also frequently runs workshops, demonstrating an unparalleled talent in taking even the most complex of concepts and organizing them in a way that anyone can fully understand, he calls it “Simplexity”. His teaching experience ranges from lecturing Masters Classes to teaching diving students underwater using hand...

read more

Greg Crabtree

Greg Crabtree is a speaker, author, entrepreneur and financial expert. After spending five years in regional accounting and three years as Vice President of operations/controller for a local bank, Crabtree used his entrepreneurial skills to develop Crabtree, Rowe & Berger, PC, a CPA firm dedicated to helping entrepreneurs build the economic engine of their business. In addition to serving as the firm’s CEO, Crabtree leads the business consulting team—helping clients align their financial goals with their profit model and their core business values. Crabtree’s community service includes Boys and Girls Clubs of America National Area Council Member, Entrepreneurs’ Organization Global Board (2006 to 2009), ALS Association of Alabama, Boys and Girls Clubs of North Alabama, Atlanta chapter of The Entrepreneurs’ Organization (EO) past board member. Crabtree is a frequent speaker at EO Chapter events, EO’s Accelerator Money Day program and the U.S. State Department’s New Beginnings program for international...

read more

Robin Crow

You cannot be an effective leader in the 21st century without acknowledging that we are facing challenges of an unprecedented size and scope. There is simply no more room for “business as usual.” Robin Crow will give your audience the tools to rethink, reinvent, and revitalize their businesses and organizations. He will show how change can be managed; and when done properly, can even be profitable. Now, more than ever, Robin´s message is a critical resource for those committed to stepping up to the challenge of becoming leaders who will make a difference. Robin´s company, Dark Horse Recording, a four-studio complex and world-class getaway he built from the ground up, has set the gold standard for innovation and customer service in the recording industry. Now in its 16th year, Dark Horse has become home to stars such as Taylor Swift, Ashley Judd, Faith Hill, Neil Diamond, Michael W. Smith, Jewel, Keith Urban, Alison Krauss, and other well-known artists. As an entrepreneur, speaker, and author, Robin´s deep reservoir of experience fuels his ability to consistently help individuals and organizations achieve measurable results. He has given more than 2,100 live presentations, has published four books, released 10 albums, and is a featured speaker for Nightingale Conant. Robin lives in Franklin, Tennessee, and serves on the boards of several philanthropic organizations. He loves spending time with his four children, throwing large barbecues for his studio clients and friends, and spending as much time as possible in the Rocky...

read more

David Meerman Scott

David Meerman Scott is a marketing strategist, advisor to emerging companies, bestselling author of eight books including three international bestsellers, and a professional speaker on topics including marketing, leadership, and social media. He is a recovering marketing VP for two U.S. publicly traded companies and was Asia marketing director for Knight-Ridder, at the time one of the world’s largest information companies. David has lived and worked in New York, Tokyo, and Hong Kong. He currently lives in the Boston area. David serves as an advisor to emerging companies in the marketing technology category including Eloqua (successful IPO in August 2012), HubSpot, VisibleGains, Speakerfile, GutCheck, and Newstex, as well as varied nonprofits that interest him including the Grateful Dead Archive at UC Santa Cruz, HeadCount, and Nashaquisset. Previously, he was on the boards of directors of NewsWatch KK (successfully sold to Yahoo Japan) and Kadient (successfully merged with...

read more

Bob Phibbs

Business Strategy and Marketing Expert Bob Phibbs, the Retail Doctor®, has helped thousands of small and medium-sized businesses in every major industry, including hospitality, manufacturing, service, restaurant and retail. He is a nationally recognized expert on business strategy, customer service, sales, and marketing.  With over thirty years experience beginning in the trenches of retail and extending to senior management positions, he has been a corporate officer, franchisor and entrepreneur. His presentations are designed to provide practical information in a fun and re-memorable format, earning raving fans along the way.   Retail Speaker and Retail Consultant In 1994, Bob started his own consulting company, The Retail Doctor, with a mission to provide training and inspiration to small and medium sized independent businesses — and teach them how to successfully compete in today’s retail environment. As a member of the National Speaker’s Association (NSA), Phibbs regularly addresses business organizations, corporations, and business conferences. Bob’s aggressive, comprehensive ideas and best practices has proved successful in helping firms of all types and sizes. Bob’s passion and enthusiasm are hallmarks of his presentation skills. He has consulted for, and given presentations, to some of the country’s best-known retail brands, including Brother, Caswell-Massey, Hunter Douglas, LEGO, Lumber Liquidators, OMEGA, Yamaha, and Vera Bradley. One of Phibbs’ most publicized successes was his association with an independent coffee house where sales had slipped for years after Starbucks opened ten blocks away. When a second Starbucks opened just seventy-five feet from the store, the Retail Doctor® arrived to overhaul the operation. Sales rose a dramatic 50 percent over that record year and an additional 40 percent the following year. From that success, Bob drank up the next big trend helping It’s A Grind Coffee, a startup, first as COO and then as CMO. Along the way, they grew to over 125 franchised locations nationwide, created a lot of buzz as the featured coffeehouse on ShowTime’s Weeds and helped make it the second-fastest growing company in Los Angeles County two years running. He was also a partner in growing the Hunter Douglas elite Gallery dealers program across the US. Celebrity Media Guest and Author A frequent guest on MSNBC and Fox, he and his work have been featured in Entrepreneur magazine, the Wall Street Journal and the New York Times. In addition, Phibbs provides business makeovers for the Los Angeles Times. His award-winning book, You Can Compete was the backbone of Do-It-Best hardware’s How-to-Beat-the-Big-Box kit for their 4100 stores. His latest book, The Retail Doctor’s Guide to Growing Your Business from Wiley & Sons is available in bookstores...

read more

Diane Meier

Thirty years ago Diane Meier opened her marketing agency, MEIER, in New York City. Since then, her work on behalf of a roster of exclusive clients has won her shop every prize the advertising and marketing industries can bestow for strategy, copywriting, graphics and design. Her agency’s wingspan, with insistence on an integrated and holistic approach, has stretched across both B2C and B2B clients in: architecture, construction, fashion, jewelry and cosmetics, gourmet foods, home design, publishing and media, corporate services and investment banking; with clients such as: Kohler, Neiman Marcus, Hellmuth, Obata and Kassabaum, DeBeers, Chipwich, The New Yorker, Esquire Magazine, Tekserve and Harry Winston, among many others. Their campaigns and creative products have been published in graphic design and marketing magazines and textbooks all over the world.  Whether launching a direct mail gourmet food catalog that grew into a $70m company; branding, packaging and advertising a foreign textile design firm into one of national recognition; or gathering more than a dozen disparate wallpaper companies into one billion-dollar brand, the agency’s success was determined by their insistence on a targeted and integrated strategic consumer-focus across all marketing disciplines. Diane has been Executive in Residence at Babson College in Wellesley Mass, with special attention to Babson’s Center for Women’s Leadership, and mentor to its women’s program for MBA studies. In addition to her work in marketing, Diane is the author of two books:  The New American Wedding; Ritual and Style in a Changing Culture, published in 2004 by Viking Penguin, gives us a look at the personal and non-traditional choices made by brides and grooms across America as they reflect the blending of families, religions, ethnic backgrounds and cultural traditions.   Her first novel, The Season of Second Chances, was the lead book of the 2010 season for Henry Holt, it’s publisher.  It was an Independent Bookstore Choice for Spring, and a New York Times Pick for Summer Reading.  The paperback was chosen by Target to be part of it’s coveted selection for two consecutive seasons....

read more

Jazmin Hupp

Jazmin Hupp specializes in making stuff happen. She is the Director of Marketing for Tekserve, the independent Apple computer store in NYC. Working as an internal entrepreneur over the last eight years, Jazmin has refreshed existing departments and started new ones for Tekserve, changing focus every 6-24 months. Her previous work has included hiring & training, rentals, online content & social media, several editions of Tekserve’s Mac FAQ books, web store & customer support, and finally business to business marketing before taking over the marketing department. Jazmin holds a Bachelors of Science in Management Information Systems from Empire State College in New York. She has lived in all of the continental states west of Texas and currently resides in New York City. Her passions include travel, tea, 3-star Michelin restaurants, yoga and Zumba. Follow her blog at jazminhupp.com or on twitter...

read more

Benjamin Arnold

Ben Arnold is The NPD Group’s Director of Industry Analysis, specializing in consumer technology. In his 12+ years of work as an analyst, Ben has covered the media and tech industries with an eye on sales and feature trends. He regularly contributes his perspectives on the market to publications like The New York Times, USA TODAY, and Wall Street Journal and has written about the industry for CNET’s Crave gadget blog, Black Enterprise, and Dealerscope. Prior to his work at NPD, Arnold was a Senior Analyst at the Consumer Electronics Association...

read more

John Christophersen

John has been involved in the electronics industry for over 30 years. From etching PC boards and hand wrapping transformers for emergency vehicles to teaching advanced server courses for IT professionals, he has experienced much of the changes that have occurred in the field of computing. Along the way he has started and sold several businesses, including an advertising specialty firm, an analog/digital recording studio during the early digital recording revolution and in 2007 a computer reseller & service center. John was CEO of the largest independent Apple dealer in the Chicago Metro area. He led the transformation of his company from a retail sales and break/fix Service Company to an outbound sales driven organization specializing in technology engineering services. During his tenure, the company received several awards including Fastest Growing Apple Specialist in 1999. As a member of the Apple Reseller Advisory Council for over 7 years, John helped develop and refine the Apple Certified Training Center program and met yearly with senior Apple management regarding channel policy. He served on the Service Advisory Board as well, offering guidance on tactical and programmatic strategy. Currently consulting to PC and Apple VARs, John brings a combination of technical, sales and management skills to his work. He frequently leads both technical and sales training classes and is a regular keynote speaker at dealer...

read more