Conference Day 2 – Service Track

6:30 AM     ASMC Breakfast     Grand Peninsula Foyer
 
8:00 AM     Service Manager Boot Camp Orientation     Sandpebble CD
 
8:30 AM     Understanding Online Privacy for Technicians     Sandpebble CD
 
9:15 AM     Email Soup to Nuts for Technicians     Sandpebble CD
 
9:45 AM     DeepSpar: Software Recovery Overview Part 1     Sandpebble CD
 
10:30 AM   Service Manager Boot Camp BREAK     Sandpebble CD
 
10:45 AM   ASMC Best Practices: Safeware     Grand Peninsula ABCD
– Springboard Media
 
11:00 AM   Quick Start: Managed Services     Grand Peninsula ABCD
 
12:00 PM   Speed Dating Lunch     Grand Peninsula Foyer
 
2:00 PM     DeepSpar: Software Recovery Overview Part 2     Sandpebble CD
 
2:45 PM     Service Manager Boot Camp BREAK          Sandpebble CD
 
3:00 PM     AppleCare Individual Rep Meetings     Harbour A
 
3:00 PM     DeepSpar: Hardware Imaging     Sandpebble CD
 
4:00 PM     DeepSpar Lab/Q&A      Sandpebble CD
 
4:30 PM     Intro to Help Desk      Sandpebble CD
 
5:00 PM     Advanced Help Desk Discussion     Harbour B
 
5:15 PM     PIMS for Technicians     Sandpebble CD
 
Evening Events
 
6:00 PM    ASMC Vendor Fair & Raffle Grand Peninsula DEFG
Anchored by Ingram Micro
(Must be present to win. One ticket redeemable per person.)
 
9:30 PM    ASMC After Hours Lounge Scalini Room
Ingram Micro Cinco de Mayo Party