Conference Day 2 – Service Track

6:30 AM     ASMC Breakfast     Grand Peninsula Foyer
8:00 AM     Service Manager Boot Camp Orientation     Sandpebble CD
8:30 AM     Understanding Online Privacy for Technicians     Sandpebble CD
9:15 AM     Email Soup to Nuts for Technicians     Sandpebble CD
9:45 AM     DeepSpar: Software Recovery Overview Part 1     Sandpebble CD
10:30 AM   Service Manager Boot Camp BREAK     Sandpebble CD
10:45 AM   ASMC Best Practices: Safeware     Grand Peninsula ABCD
– Springboard Media
11:00 AM   Quick Start: Managed Services     Grand Peninsula ABCD
12:00 PM   Speed Dating Lunch     Grand Peninsula Foyer
2:00 PM     DeepSpar: Software Recovery Overview Part 2     Sandpebble CD
2:45 PM     Service Manager Boot Camp BREAK          Sandpebble CD
3:00 PM     AppleCare Individual Rep Meetings     Harbour A
3:00 PM     DeepSpar: Hardware Imaging     Sandpebble CD
4:00 PM     DeepSpar Lab/Q&A      Sandpebble CD
4:30 PM     Intro to Help Desk      Sandpebble CD
5:00 PM     Advanced Help Desk Discussion     Harbour B
5:15 PM     PIMS for Technicians     Sandpebble CD
Evening Events
6:00 PM    ASMC Vendor Fair & Raffle Grand Peninsula DEFG
Anchored by Ingram Micro
(Must be present to win. One ticket redeemable per person.)
9:30 PM    ASMC After Hours Lounge Scalini Room
Ingram Micro Cinco de Mayo Party